FAQ

Once the payment is accepted, our system will use the link you entered in the order form to execute the request. You will receive an email with a link to download your documents to your device. The emailed link will be valid for 24 hours for you to download to your preferred device.

We value privacy, and we respect all regulations and policies around the world. We can capture any web content made public, though.

Our system makes a URL formatting check only. The user is entirely responsible for what they enter in the form. Users have time to proofread their entries and use their browsers to verify the validity of a URL before submitting any request. If you cannot see it, it means we will not be able to see it either. Please check our Terms and Conditions.

While we do not warranty our service, we make all efforts to deliver a high-quality service. We ensure all our services are compliant with all privacy policies and governing laws. Please check our Terms and Conditions.

RAY is a web archiving, capture, and full webpage screenshot service. RAY will provide you with a bundle containing a PDF, a PNG, a WARC, and the HTML version of your desired URL available in your RAY account. You can download and share (email sharing available) any format you need.

Our system makes a URL formatting check only. The user is entirely responsible for what they enter in the form. Users have time to proofread their entries and use their browsers to verify the validity of a URL before submitting any request. If you cannot see it, it means we will not be able to see it either.

We do offer a 14-day free trial limited to 2 web archives. Every time you delete your account, you will be able to start a new job. Our discount coupons are distributed through our social media pages. For more information, don’t hesitate to contact us.

Our system makes a URL formatting check only. The user is entirely responsible for what they enter in the form. Users have time to proofread their entries and use their browsers to verify the validity of a URL before submitting any request. If you cannot see it, it means we will not be able to see it either.

We don’t offer any refunds because our service is sold as is without warranty as detailed in our Terms and Conditions. Please read our Terms and Conditions and review our FAQ to find your answer. Send us your inquiry, and we will be happy to assist you.

Yes, for more information, don’t hesitate to contact us.

Yes, for more information, don’t hesitate to contact us.

Yes, for more information, don’t hesitate to contact us.